Return & Refund Policy
Last updated 24 July 2026
We want you to love your pieces. If something is not right, here is how returns work.
Return window
You may request a return within 14 days of delivery. Items must be unworn, unwashed, with tags attached, in their original condition.
How to start a return
Email [hello@meggieperle.com] with your order number. We will send return instructions. Return shipping is the customer's responsibility unless the item arrived faulty or incorrect.
Refunds
Once we receive and inspect your return, we issue a refund to your original payment method through Stripe. Refunds usually appear within 5 to 10 business days depending on your bank. Original shipping is non-refundable unless the item was faulty.
Exchanges
For a different size or colour, start a return and place a new order so your preferred piece is not sold out.
Non-returnable items
Pierced earrings and other hygiene-sensitive items cannot be returned unless faulty. Final-sale items are noted as such at purchase.
Your legal rights
Nothing in this policy affects the rights you have under Quebec consumer-protection law.